Store FAQs

Learn more about shipping, order fulfillment, and other store questions.

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How long does it take for my order to be processed?

From the time your order is placed and the date when you or your customer receives it, there are two processes to consider. 

Fulfillment: Standard fulfillment time is 2-5 business days. Once your order has been fulfilled and left our building you will receive a notification with shipping information if applicable.  Depending on the circumstances and inventory levels, it may take longer than usual. Don’t worry, All of the big LA wholesale factories are practically in our backyard. This means it’s super easy to keep stocked and minimizes wait time for you and your customers!

Shipping: You have several shipping options to choose from - they can range from within 1-8 business days (1-20 for international orders) depending on the courier and level of service you select.

Are there any additional fees or taxes?

As an international company, we do our best to provide equipment and gear to as many destinations as possible. We are also transparent in product costs.

Orders within the United States will be subject to sales tax, calculated during checkout.

Please note that all orders outside the United States may be subject to your country’s import taxes, if any. We have no control or visibility into these charges. You may be required to pay customs or additional handling fees imposed by your local government before they will release your order for delivery.